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We answer common questions that first time transporters, and even frequent transporters, may be curious to know about. The vehicle transportation industry offers a wide variety of options when it comes to shipping vehicles. Browse through our informative database of transport tips to get a better understanding of how the vehicle transportation process works.

Before your vehicle is picked up, perform a complete inspection of your vehicle (usually done with the carrier before the vehicle is loaded). Make sure the driver makes a note of any cosmetic damages the vehicle may have. This includes scratches, dents and dings. You can photograph your vehicle from many angles and put a date to them, in order to have proof of the state your vehicle was in prior to loading your vehicle onto the carrier. This serves as a record of your vehicles’ condition at the time of handing it over to the transporter. Note the odometer reading at the time of handing over the vehicle. Although the vehicle will be driven a little to load and unload it, there should be no major changes in the amount of fuel in the vehicle.

A reliable, and fully licensed carrier will and all of your last minute questions about the transporting process. Make sure he has a proper record of your contact details. Also, confirm the terms of the contract at this stage. It would be in your best interest to get the phone number of the carrier, as it would give you the opportunity to track your vehicles’ progress at any time through the duration of your move.

Any auto mover that is legal to transport any type of vehicle will have cargo and liability insurance. What this means is that if anything is to happen to your vehicle while it is in their possession, it will be covered. This is why you have to make sure to ask if your transporter is fully insured. Any company will do anything to get out of paying you how ever much your vehicle is worth, so make sure you insure it properly. The amounts of the insurance will differ from company to company, so make sure you are reading between the lines, you understand the terms and conditions and you put in your glasses and read the fine print. It is also important that you ask the company to see their insurance certificate. Anybody can just say that they are insured so don’t believe them until you see it. You have all the right to do so. If you are still not convinced you could also double check this information with their insurance company, they will tell you everything they are allowed to.

Some companies offer very little for insurance coverage – some even less than what your vehicle is worth. Therefore it is even more reason for you to find out the exact terms and what your rights are, by asking their insurance company. A few very important questions that you should ask are, is it possible to purchase additional coverage? Do they have a limited coverage amount? And if so, what is it? Is there any part of your vehicle that will not be covered, like ground effects? And what type of damage is covered? I’m sure you have a lot of your own questions that you would like to ask, but these are extremely important and could save you a lot of trouble in the long run.

You should also check with your insurance company to see if the vehicle is covered while being transported and if so, for how much? Even if your insurance company has not got your vehicle covered they should be notified that the vehicle will be transported. Let them know at least two weeks before departure.